Shipping policy

Domestic Shipping

At Micelo Martin, we are committed to delivering high-quality eyewear to your doorstep with seamless shipping through our trusted logistics partner, Shiprocket.

A] Shipping Charges

1. A flat shipping fee of ₹100 will be applied to every order, irrespective of order value or location.
2. In the case of a return, the original shipping fee will not be refunded.

B] Processing & Delivery Time

1. Orders are processed within 1-2 working days after payment confirmation.
2. Once dispatched, deliveries typically take 5-7 working days, subject to the availability and efficiency of our shipping partner.

C] Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS, allowing you to monitor its status in real-time.

International Shipping

We currently do not offer international shipping. However, we are actively working towards expanding our global reach. Stay tuned for updates!

Shipping Delays & Exceptions

1. While we strive to ensure timely delivery, unforeseen circumstances such as weather disruptions, strikes, or logistical issues may cause delays.
2. If your order is delayed beyond the expected timeframe, please contact our support team for assistance.

 

For any queries regarding shipping, feel free to reach out to our customer support team at support@micelomartin.com